Sign in

forgotten password

Have you forgotten or do not know your username and/or password?

If you do not know your login or password to the UMPRUM network, you can request a new password from the UMPRUM IT Administrator.

  • The UMPRUM IT Administrator can change/reset the password.
  • The UMPRUM IT Administrator is obliged to verify the person requesting a password change (hereinafter referred to as the applicant).
  • The UMPRUM IT Administrator is obliged to provide a new password only to the applicant whose identity corresponds to the user whose password is being set.
  • Verification and provision of login details is possible in person at the HelpDesk workplace, m.n. 409, 4th floor, UMPRUM main building, Jana Palacha 80/3, Prague 1 or by system message via a request sent to helpdesk@umprum.cz

Changing and issuing a password in another way

  • Changing and issuing a password by SMS, telephone message, email message or based on a power of attorney IS NOT POSSIBLE!

Are you a new student at UMPRUM?

To obtain your login details, use the First Password application.

This application allows new users - students to obtain their username after logging in and allows you to set the UMPRUM Password without the need for a personal visit. This process can only be completed after the study has been entered into the UMPRUM SIS by a study department employee, which will take place 0-4 days after your enrollment.

The application is intended only for new UMPRUM students and can be used within 90 days of enrollment in the study.

To obtain your first password, you need to know your application code and date of birth.

If you have forgotten your registration code, you can retrieve it again. Instructions can be found here: Admissions FAQ.

The obtained UMPRUM username and password will now allow you to access the UMPRUM IS systems.